Privacy Policy

Jim Brickman Properties Privacy Policy 

This Privacy Policy describes how we treat personal information we collect both online and offline. That includes on our website and in phone or email interactions you have with us.  By using our website, you consent to the practices described in this Privacy Policy.

We collect information from and about you.

Contact information.  We might collect your name and street address. We might also collect your phone number or email address.

Payment and billing information.  We collect your credit card number and zip code when you buy a concert ticket.

Information you post. We collect information you post in a public space on our website.

Demographic information.  We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.

Other information.  If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you.  We may collect information if you register for a promotion or buy tickets. We also collect information if you post a comment on our website or ask us a question.

We collect information from you passively. We use tracking tools like browser cookies and web beacons.

We use information as described below.

We use information to respond to your requests or questions.  We might use your information to confirm your registration for an event or contest. If you give us a friend’s information, we will only use it to provide services you requested.

We use information to improve our products and services. We might use your information to customize your experience with us. That could include displaying content based on your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers or our website.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products.

We use information to send you transactional communications.  We might send you emails about your account or a ticket purchase. We might also contact you about this Privacy Policy or our website terms.

We use information as otherwise permitted by law.

We may share information with third parties.

We share information with third parties who perform services on our behalf.  For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of the United States.

We share information with our business partners. This includes third parties who provide or sponsor events. Our partners use the information we give them as described in their privacy policies. You should read those polices to learn how they treat your information.

We share information if we think we have to in order to comply with the law or to protect ourselves.  For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

We may share information with any successor to all or part of our business.  For example, if all or part of our business is sold, we may give our customer list as part of that transaction.

You have choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, email us at customerservice@brickhousedirect.com or follow the instructions in any promotional message you get from us. Your device settings should provide you with instructions on how to turn off push notifications. It may take about 10 days to process your request. Even if you opt out of receiving marketing messages, we will still send you transactional messages. For example, we may still contact you about your orders.

You can modify information you have given us. To modify or delete information you gave us, log into your account and follow the instructions to modify your profile. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days of our receipt of your request.

You can control tools on your mobile devices. You can turn off the GPS locator or push notifications on your phone. Each push notification has an “unsubscribe” link.

Your California Privacy Rights.

If you live in California and have an established business relationship with us, you can request a list of your personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.

To exercise your rights, you can email or write to us at the address below. Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.

This site is not intended for children.

Our site is meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at customerservice@brickhousedirect.com. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.”

We use standard security measures.

We have standard security measures in place to protect your information. The security measures we use will depend on the type of information collected. However, the Internet is not 100% secure and we cannot promise that your use of our website will be completely safe. We encourage you to use caution when using the Internet.

We may store information both inside and outside of the United States.

If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to United States laws, which may not give you the same level of protection as the laws in your home country.

We may link to third party sites or services we don’t control.

If you click on one of those links, you will be taken to websites we do not control. This Privacy Policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for third party websites.

Feel free to contact us if you have any question.

If you have any question about this Privacy Policy or other privacy concerns, you can email us at customersupport@brickhousedirect.com. Please do not include your credit card number or other sensitive information in your email. You can also write us at:

Jim Brickman Official Store
_________________________
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Attention: Privacy Officer

What we will do if there is an update to this policy.

From time to time, we may change our privacy policies. We will notify you of any material change to this Privacy Policy as required by law. We will also post an updated copy on our website. Please check our website periodically for updates.
Advertising Choices.

We use common tracking technologies.

We or our vendors use several common tracking tools. Those may include browser cookies. We may also use web beacons and similar technologies. We use these tools:

  • To recognize new or past customers.
  • To store your password if you are registered on our sites.
  • To improve our website.
  • To serve you with advertising content in which we think you will be interested. To do so, we may observe your behaviors on this website. We may also collect information about your browsing history.
  • To better understand the interests of our customers and our website visitors.

 

You can control tracking tools.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. If you block cookies on your browser, certain features on our website may not work. 

Some advertisements may be served based on tracking.

We may work with online advertising companies to show you relevant and useful advertisements. This may include advertisements served on our own websites. This may also include our advertisements served on other company’s websites. Such advertisements may be based on information collected by us or third parties (for example, when you register for a site). Such advertisements may also be based on your activities on our websites or on third party sites. This second type of advertising is called “online behavioral advertising.”